Refund policy
Thank you for shopping with Faithfulwellnesscollective
Made-to-Order Products
Our products are printed specifically for each customer when an order is placed.
Because our products are made to order, we generally do not accept returns or exchanges for changes of mind, incorrect sizes ordered, or personal preferences, except where required by applicable law.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, misprinted, or different from what you ordered, please contact us within 30 days of receiving your order.
Email us at support@faithfullwellnesscollective.com with:
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Your order number
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A description of the problem
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Clear photos showing the issue
We will review your request and, where appropriate, arrange a replacement or refund at no additional cost.
Wrong Size Ordered
Please review our size charts carefully before purchasing. We generally cannot offer exchanges or refunds when a customer selects the wrong size, except where required by law.
Refunds
If a refund is approved, it will be issued to your original payment method. Processing times depend on your payment provider.
Returning Items
Please contact us before sending any product back. Do not send returns directly to our printing partner without authorization.
For approved returns, we will provide instructions and explain any applicable shipping costs.
Contact Us
Store: Faithfulwellnesscollective
Email:
We appreciate your support and want you to be happy with your purchase.
Your statutory consumer rights are not affected by this policy.